Privacy Policy
Effective Date: 5/31/2026
Your privacy is important to us. This Privacy Policy explains how Tile Reach ("we", "our", or "us") collects, uses, and protects your information when you visit our website or engage with our services, including SMS communications.
Information We Collect
We may collect the following types of personal information:
- Name and phone number
- Email address
- Information you submit through contact forms
- Communication preferences and consent records
Use of Information
We may use your personal information to:
- Communicate with you about our services
- Respond to inquiries and provide support
- Send appointment reminders, updates, and promotional messages
You will only receive SMS messages from us if you have provided explicit consent. This consent is typically collected when you submit your phone number through our website forms and check the box agreeing to receive text messages from us.
You can opt out of SMS communications at any time by replying "STOP" to any message.
Data Handling Practices
We do not sell or trade your personal information.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and Tracking Practices
We do not use cookies, tracking pixels, or similar technologies to collect personal information from visitors to our website.
Any data collected through our website is provided directly by users on a voluntary basis.
Data Security
We implement appropriate technical and organizational safeguards to protect personal information, including SMS opt-in data, which is securely handled and used only for message delivery. While we work to safeguard your data, transmission over the internet is not guaranteed to be 100% secure.
We recommend accessing our services through secure networks.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be reflected on this page along with an updated effective date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: