TERMS OF USE AGREEMENT

Effective Date : 5/31/2025

Introduction

Welcome to tilereach.net (the "Website"). This Terms of Use Agreement (the "Agreement") is made and entered into by and between you and TileReach (the "Company", "us", "we", or "our"). This Agreement sets forth the terms and conditions that govern your use of and access to the Website and any products, materials, and services provided by or on the Website, including but not limited to SMS communications and related services (collectively, the "Services").

1. Acceptance of this Agreement

1.1 Acceptance Through Using or Accessing the Services

By accessing or using the Services (or by clicking on "accept" or "agree" to this Agreement when prompted), you agree to be bound by the terms and conditions of this Agreement on behalf of yourself or the entity or organization that you represent. If you do not agree to the terms and conditions of this Agreement, you may not use or access the Services and must exit the Website immediately.

1.2 Eligibility Requirements to Use or Access the Services

To use the Website or any other Services, you must be: (i) at least 18 years old, and (ii) not a competitor of or using the Services for purposes that are competitive with the Company.

By accessing or using the Services, you represent and warrant that you meet all the foregoing eligibility requirements. You also represent and warrant that you have the right, authority, and capacity to enter into this Agreement on your behalf or the entity or organization that you represent. If you do not meet all these requirements, you may not use or access the Services.

1.3 Changes to this Agreement

The Company reserves the right to change this Agreement from time to time in its sole discretion. Except for changes made for legal or administrative purposes, the Company will provide reasonable advance notice before the changes become effective. All changes will apply to your use of and access to the Services from the date the changes become effective and onwards. For new users, the changes will be effective immediately.

Your continued use of or access to the Services following any changes to this Agreement shall constitute your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes. You should check this page frequently so that you are aware of any changes since they are binding on you.

2. SMS Program Description

2.1 Program Name - Tilereach Alerts

TileReach Alerts is an SMS communication service used to send appointment reminders, service updates, and promotional offers. Message frequency varies depending on your interactions and preferences. You will only receive SMS communications if you have provided prior express written consent, typically by submitting your phone number through our website forms.

3. Opt-Out Instructions

You can cancel the SMS service at any time. To opt out, reply "STOP" to any message you receive from us. We will confirm your unsubscription via SMS. After this confirmation, you will no longer receive messages from us.

4. Rejoining Instructions

If you previously opted out and wish to rejoin our SMS program, you may sign up again through our website or text "START" to our number to resume receiving messages.

5. Help Instructions

If you experience issues with the SMS program, reply "HELP" to any of our messages or contact us at [email protected].

6. Message and Data Rates

Standard message and data rates may apply for SMS messages sent to you from us and from you to us. Message frequency will vary. For details on your specific messaging or data plan, contact your wireless provider.

7. Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

8. Prohibited SMS Content

Our messages will never contain or promote illegal content, phishing attempts, or SHAFT content (Sex, Hate, Alcohol, Firearms, or Tobacco), unless explicitly permitted by law and regulation.

9. Data Use and Privacy

We respect your privacy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

For full details on how your information is handled, please read our

10. Compliance Statement

TileReach is committed to protecting your privacy and ensuring responsible communication practices. We comply with all applicable laws and regulations governing text message communications. SMS messages are only sent to individuals who have provided their explicit consent, and every message includes clear instructions for opting out at any time.

11. Modifications

We reserve the right to update these Terms and Conditions at any time. Any changes will be posted with an updated effective date. Continued use of our services indicates your acceptance of the revised terms.